Organizational Structure
Corporate Bylaws
Role description
Lead and oversee all organizational operations effectively and efficiently to achieve our strategic objectives while guiding the execution of the organizational strategy through a deep understanding of business operations, strategy, strategic goals, and KPIs. General Management is responsible for promoting a commercial mindset, driving ambition, agility, timeliness, and sustainability.
Scope
Includes strategy, innovation, business development, operations, portfolio and development management, administrative management, and legal processes of the organization.
Role description
Leads the development and consolidation of organizational capabilities, collaborating with all areas to identify opportunities and ensure the fulfillment of strategic objectives. This area is crucial for promoting a distinctive culture, incorporating best business practices, and securing the human, technical, and financial resources required by the operation to ensure the solid, reliable, and productive growth of the company.
Scope
Covers organization’s cross-functional processes, including Organizational Talent, Finance, Business Processes, Management Systems, Risk Management, Business Continuity, Information Systems, and Cybersecurity.
Role description
Leads the development and consolidation of the organizational capabilities necessary to implement, support, and operate the products and solutions in our portfolio, creating the best service experience for all our customers, managing efficiency and operational excellence. It also promotes incremental innovation and continuous improvement in the company’s internal processes.
Scope
Covers platform and solution operations, project management, and customer experience.
Role description
Leads the execution of the company’s commercial strategy. This area formulates strategies to successfully reach defined markets, designs and manages the portfolio of solutions, manages communications, branding, and positioning of the company, and develops profitable business opportunities, ensuring that the company adds value to its customers, promoting a commercial culture and the achievement of consistent and sustainable growth objectives.
Scope
Covers commercial operations management, marketing, branding, and positioning processes.
Role description
Leads the technological development that brings life, scale, interoperability, reliability, and competitiveness to the company’s portfolio of products and solutions. Its focus is on ensuring the evolution of key capabilities to identify, test, create, appropriate, and sustainably develop the knowledge, science, and technologies required by the business to achieve its corporate strategy.
Scope
Covers organization’s portfolio, development engineering, and data science.
Role description
Leads the planning, revitalization, and coordination of the company’s overall strategy, as well as the development of a relevant, competitive, scalable, and profitable portfolio of products and solutions. Its objective is to ensure profitable and sustainable growth in the market. This area plans and executes a solid strategic vision, creating an effective innovation ecosystem and a portfolio maturity management model, consolidating strategic objectives with relevant KPIs and OKRs that promote the success of the business strategy.
Scope
Covers corporate strategy direction and innovation management.
